The 2010s – Keeping employers' hands off our tips and gratuities
Throughout the decade, Local Union 9400 fought against the propensity of employers to interfere in tip-sharing arrangements among employees. Employers tried to get rid of section 50 of the Act respecting Labour Standards, which states that employees must agree to share tips and gratuities among themselves. Employers were seeking to appropriate tips and gratuities under the pretext of giving a greater part of them to the chefs, rather than raising their base wages.
The decade was marked by a few labour disputes. In 2011, employees of the Manoir des Sables triggered a five-week job dispute that ended with an agreement in principle. Then, in 2016, workers at the Quebec City Econo Lodge engaged in a successful strike to ensure that they were being respected by their employer and that their certification would be recognized.
As a result of several complaints filed under the Pay Equity Act, members made a number of gains, notably at Manoir Victoria in Quebec City.
Several new members joined the Local Union, including a number of workers at hotels from the Travelodge, Quality Inn, Comfort Inn ,Super 8, Welcome Inns chains and such restaurant franchises as Pizza Hut and St-Hubert. Workers in the duty-free shops at the Montreal and Quebec City Airports (Aer Rianta) also opted to unionize with the Steelworkers.
The decade ended with the sad news of the closure of ten Kentucky Fried Chicken (KFC) restaurants in the Quebec City area.